Contact
Two channels, both by email. Pick the right one and you will get a useful answer faster: we can help with agencies, but only Chamet can touch your account.
- Email only
- Agency questions answered in 24–72h
Account, payment or technical issue
Contact Chamet directly. They are the only ones who can access your account, your balance and your verification status.
In the app — Me, then Help. This is the fastest channel and it carries your account details automatically.
By email — chamet.feedback@gmail.com.
Include your Chamet ID, a clear description and screenshots. Never send your password or a verification code: no one at Chamet will ever ask for them.
Agency and partnership questions
For anything about creating an agency, recruiting hosts, commission tiers, sub-agents or a partnership, write to agency@chametlive.net. We usually reply within 24 to 72 hours.
Useful things to include: the country you recruit in, how many hosts you already have or expect, and whether your agency is already registered.
Ready to register?
Agency registration is free and takes a few minutes with a phone number.